Support

Help with Player Passport

Use the options below for account support, product help or personal-data requests. Never send a password, private Evidence file or active private-share link unless an authorised support process specifically asks for it.

Email support

info@dotsportapp.com

Email support

Product help

Account recovery, Passport setup, private Evidence and controlled sharing.

Open Help
Close an account or delete a Passport

Sign in and open Settings to use the current account-closure and athlete-deletion controls. Destructive actions require explicit typed confirmation.

Closing one user account does not silently destroy an athlete record where another valid authorised relationship still exists.

Sign in
Personal-data request

For an access, correction or other personal-data request, email info@dotsportapp.com from your account address with the subject Data request. We may need to verify identity and authority before disclosing personal information.

Request data

Player Passport support is not an emergency, medical or safeguarding reporting service. Use the appropriate organisation process or emergency service for urgent concerns.